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    • Loligrad Privacy Policy

    Introduction

    This Privacy Policy belongs to the company MindQuest Toys d.o.o. Novi Sad ("MindQuest Toys"), registration number: 22069381, tax identification number: 114781264, headquartered at Bele Njive 5a, 21000 Novi Sad, Republic of Serbia.

    Purpose and Objective of the Privacy Policy

    The purpose of this Privacy Policy is to define how personal data is collected, stored, used, and processed by MindQuest Toys d.o.o. in connection with the use of the Loligrad website.

    Protecting user privacy is a key priority. MindQuest Toys strives to comply with relevant domestic laws, such as Serbia's Personal Data Protection Act, as well as international regulations applicable to the United States, the European Union, Russia, China, and the United Kingdom. However, due to the complexity and frequent changes in legal frameworks, complete compliance cannot be guaranteed at all times. Users are encouraged to stay informed about regulations in their jurisdictions.

    This policy ensures transparency and security regarding data processing, helping users understand their rights and how to manage their personal data. It also aims to provide a safe and reliable experience when using the website and its services while maintaining compliance with privacy protection standards.

    Minimum Age Requirement

    Users must provide consent for the processing of their personal data independently. The minimum age requirement varies by jurisdiction:

    • Serbia: 15 years
    • European Union: 16 years (except in certain countries where it may be 13 years)
    • United States & United Kingdom: 13 years
    • Russia & China: Typically 14 years, unless otherwise regulated

    If you are below the required age in your country, do not use the website or provide personal data without parental or guardian consent. By using the website or registering an account, users confirm they meet their country's age requirements. MindQuest Toys is not responsible for verifying user age.

    Users Covered by this Policy

    This Privacy Policy applies to all Loligrad website users, including:

    • Visitors browsing content for analytical and informational purposes or downloading 3D printing files without registration.
    • Registered users who create an account, use services, and/or purchase products.

    Collected Personal Data

    Visitors

    While visiting the website, certain data may be collected, including:

    • Marketing token – information on how the visitor arrived at the website (e.g., via banners, search engines, or referrals).
    • Potential future data collection: IP address, browser details, and device information (not currently processed but may be used for analytics in the future).

    Registered Users

    When registering an account, the following data is collected:

    • Full name
    • Email address
    • Password (encrypted for security)

    Users receive a confirmation email upon registration to verify their email address. Account data is securely stored on the website, and users can change their password at any time.

    Payment Data

    MindQuest Toys does not collect, store, or process payment details such as credit card numbers, expiration dates, or CVV codes. All transactions are securely processed by CorvusPay, an authorized payment service provider.

    International Data Processing

    As part of our operations, personal data may be processed and stored on servers outside the user’s country of residence. Only MindQuest Toys has access to this data; third parties, including external technical support companies, do not have access.

    The Loligrad website currently stores its data on a Virtual Private Server (VPS) located in the United States.

    If users have concerns about international data processing, they may contact us at office@loligrad.com. Users who do not agree with this policy should discontinue website usage immediately.

    Legal Basis for Data Collection

    MindQuest Toys processes personal data in accordance with applicable data protection laws, including Serbia's Personal Data Protection Act and the General Data Protection Regulation (GDPR). Data processing is based on the following legal grounds:

    • Contractual necessity – Data is processed to fulfill agreements, such as account management, purchases, and important notifications.
    • Legal obligations – Compliance with tax, accounting, and regulatory requirements.
    • Legitimate interest – Data processing for fraud prevention, security, marketing analytics, and customer support.

    Users may object to processing based on legitimate interest at any time.

    Purpose of Data Collection

    Personal data is used for:

    • Providing website access and functionality.
    • Processing purchases and transactions.
    • Sending administrative notifications (purchase confirmations, policy updates, etc.).
    • Marketing and promotional purposes (if users provide consent).

    Data Security

    MindQuest Toys takes reasonable technical and administrative measures to protect user data from unauthorized access, disclosure, or loss. However, online data transmission is not entirely secure. Users accept the risks of data sharing.

    In case of a data breach, affected users and authorities will be informed in accordance with GDPR requirements.

    User Rights

    Users have the following rights regarding their personal data:

    • Right to access
    • Right to correction
    • Right to deletion
    • Right to restrict processing
    • Right to data portability
    • Right to withdraw consent
    • Right to object to data processing

    To exercise these rights, contact office@loligrad.com.

    Data Retention

    Personal data is retained only as long as necessary to fulfill the stated purposes or as required by law.

    Changes to the Privacy Policy

    MindQuest Toys reserves the right to modify this Privacy Policy at any time. Registered users will be notified of updates via email.

    Users are encouraged to review this policy periodically. Continued website use after changes take effect constitutes acceptance of the updated policy.

    Final Provisions

    For matters not explicitly covered by this Privacy Policy, applicable national and international data protection laws apply.

    Any disputes related to this Privacy Policy shall be resolved amicably or, if necessary, referred to the competent court in Serbia, unless applicable laws specify a different jurisdiction.

    This Privacy Policy takes effect upon publication and remains in force until further notice.